Protect Your Investment with Techno-Test
Whether you are looking to purchase, rent or need equipment repair, Techno-Test has the resources to help you get your project under way. Our vast product range can answer even the most specific project and our skilled technical representatives can answer all requests and offer custom-made solutions.
When you buy a product of Techno-Test Instrument, our goal is to maintain your instrument at peak performance through the warranty period and beyond. Our highly qualified technicians calibrate and repair all the instruments in the Techno-Test portfolio. With training that is at the forefront of our innovative technology, their expertise in our field makes you an expert in yours.
Basic Coverage for Your New Instrument
What do you get when you buy an instrument? Our promise that you are buying the best product available to do your job. We back this commitment by providing you the best service available in the industry today :
- Your product is manufactured to provide the highest level of reliability and performance, and is covered either by a one- or three-year warranty, depending on the product.
- Your product ships with factory-standard calibration.
What happens if you need service?
We could say, call us, we'll fix it. But there's more to our promise than that. When you call Techno-Test for service, you:
- Experience optimized performance :
- We have the technical know-how and properly calibrated service equipment to return your instrument to factory settings.
- We have access to engineering design teams responsible for product development.
- And we excel at helping you resolve complex issues that stand between you and a successful test.
To continue this extraordinary level of support after the warranty period ends, we invite you to consider purchasing a Service Plan. This helps manage your cost of ownership and simplifies the service experience :
- One PO for the entire service contract.
- Prices are locked during the life of the service contract.
- No surprise, unbudgeted repairs in the future.
- One phone call gets the process started :
- Immediate RMA assignment over the phone.
- Any person in your company can request an RMA.
Techno-Test Service Plans*
- Available at time of purchase, Service Plans provide you instant peace of mind. They also can be added anytime during the warranty period.
- Service Plans are offered in three- and five-year increments and provide repair services. We’re also flexible. If you have special needs, please ask.
- Once a Service Plan expires, you have the option to extend coverage on an annual basis until the instrument exits support.
- If you choose not to purchase a Service Plan, you can request repair and calibration service as needed.
Techno-Test Repair Service
- Includes all parts, no exclusions or fine print.
- Includes necessary adjustments and verification of performance to specification, except in those countries with different regulatory or government requirements.
- Safety and reliability updates included.
- "Feature set" upgrade installation available for an extra fee.
Repair Option R3/R5*
- Extends repair coverage through the third or fifth year of ownership.
* Available on selected models only.